The head of Berlin Airport, Aletta von Massenbach, has expressed concern over prolonged delays at passport control for non-EU travelers under the EU's new Entry-Exit System (EES), describing the situation as "not bearable over the summer." In some instances, waiting times have reached up to two hours, potentially causing missed flights. The EES, introduced in April, requires biometric information registration from non-EU nationals when entering most European countries, which is then verified upon departure. However, airports and airlines contend that the system is not functioning effectively, with the European Commission (EC) acknowledging the need for additional support. The EES aims to modernize EU border control, enhancing security and streamlining travel in the long term. While it has worked satisfactorily in certain locations, there have been recurring reports of lengthy waits at passport control, particularly during peak times. Additionally, technology issues have impeded the implementation of EES at the Port of Dover, where French border checks take place. The Port of Dover's chief executive has urged for immediate resolution as the summer travel season approaches. Some passengers, like Anne Robinson from Dunbarton, have been affected personally, missing flights and incurring additional expenses due to system malfunctions. Airlines and airport associations are calling on the EC and member states to address these issues promptly and consider pragmatic solutions to ensure a smoother travel experience for holidaymakers this summer.